American Board of Surgery
Arcweb developed and executed a strategic go-to-market plan for the American Board of Surgery, enabling an on-time, on-budget launch of a mobile app to make surgical education materials available anytime, anywhere.
Revolutionizing Criminal Justice Through Human-Centered Design and AI
Arcweb Technologies partnered with Paradigm to modernize criminal justice technology with thoughtful design and AI-first justice innovation. When Paradigm’s founders approached us with their vision for a next-generation criminal case management system, we began a collaborative effort to build a tool that could support prosecutors’ daily work and lead to more consistent, fair outcomes.
The Result
A comprehensive digital product ecosystem that integrates case processing, evidence management, and diversion programs, all while thoughtfully leveraging AI to reduce administrative burden. Our human-centered design approach identified critical pain points in the prosecutorial workflow and transformed them into opportunities for efficiency and better outcomes for defendants and jurisdictions alike.
Marrying Paradigm’s legal expertise with Arcweb’s digital product capabilities, we created a case management tool that empowers prosecutors to focus on justice rather than paperwork. The prototype and supporting materials equipped Paradigm with everything needed to secure funding and bring their vision to life, demonstrating the power of AI-first solutions to transform complex, high-stakes industries.
The Client
Paradigm, a mission-driven startup founded by Daniel Davis, Rory Pulvino, and Jarvis Idowu, veteran prosecutors and technologists in the criminal justice field, approached Arcweb Technologies with a bold vision: help design a next-generation, AI-native case management system specifically for criminal prosecutors that would promote fairness, strengthen public safety, and improve decision-making through modern technology.
The Challenge:
The criminal justice system faces a critical technological gap. Legacy case management systems used by prosecutors across the country are outdated, unintuitive, and fail to support the humanity of criminal justice. These systems operate in silos, lacking integration with courts, evidence management systems, and—most importantly—diversion programs that can provide alternatives to incarceration.
Incarceration is a costly outcome costing a median of $65,500 per inmate in the United States (source: Metrasens) and disrupts communities and families alike. Paradigm aims to be the first outcome-oriented case management system, helping prosecutors explore options to reduce incarceration, take advantage of extensive diversion programs, and potentially save jurisdictions millions of dollars in the long term.
Prosecutors, like many attorneys, spend a significant portion of their time on administrative tasks, which can consume anywhere from 28% to 48% of their day, depending on the study. This results in fewer hours for substantive legal work, according to Legal Edge Services and The Indiana Lawyer. Additionally, some jurisdictions remain primarily paper-based, making the need for streamlined digital workflows even greater.
Project Objectives
1.) Establish Design Framework
Arcweb collaborated closely with the Paradigm team to design a comprehensive prototype that would serve as both a blueprint for future development and a compelling visualization for potential investors. Our approach focused on creating a low-friction system that streamlines prosecutorial workflows, promotes fair outcomes, and reduces unnecessary incarcerations.
2.) Define Crucial Workflows
- Integrated Case Management: A unified platform connecting all aspects of case processing, data, and statistics
- Smart Evidence Handling: Intuitive organization and sharing of case evidence between police, prosecutors, and defense teams
- Diversion Program Integration: Seamless connections to alternatives to incarceration
- AI-Powered Assistance: Intelligent automation of routine tasks and deeper ways to view and connect disparate data across all case files, evidence, and people
- Case Analytics & Insights: Data-driven insights to identify patterns and improve outcomes
3.) Branding and Visual Design
Along with the prototype, the design team was tasked with creating the brand identity for Paradigm. This would drive the look and feel of the platform and create a foundational system that would inform all brand collateral.
4.) Build Estimation
This was a design-led engagement, but we planned for what comes after. Beyond the prototype, we validated the tech stack, defined the system architecture, and delivered a development backlog—giving Paradigm a clear path from concept to build.
Our Process
Understanding the Landscape
Our first challenge was to understand the criminal justice system thoroughly. We mapped out the intricate flow of cases through the legal system—from arrest to disposition—identifying pain points, inefficiencies, and opportunities for innovation.
Our first challenge was to understand the criminal justice system thoroughly. We mapped out the intricate flow of cases through the legal system—from arrest to disposition—identifying pain points, inefficiencies, and opportunities for innovation.
Collaborative Design Sessions
We faclitated several intensive in-person and virtual co-design sessions with the Paradigm team, leveraging their extensive prosecutorial experience. These collaborative sessions generated a wealth of ideas and ensured that the solution would address real-world challenges faced by jurisdictions across the county.
We faclitated several intensive in-person and virtual co-design sessions with the Paradigm team, leveraging their extensive prosecutorial experience. These collaborative sessions generated a wealth of ideas and ensured that the solution would address real-world challenges faced by jurisdictions across the county.
Comprehensive User Journey Mapping
Our team created detailed user journeys and system flows, establishing a blueprint for the platform. This step aligned stakeholder needs, user requirements, and the technical architecture while also planning for external system integrations and keeping the prosecutor’s workflow at the center.
Our team created detailed user journeys and system flows, establishing a blueprint for the platform. This step aligned stakeholder needs, user requirements, and the technical architecture while also planning for external system integrations and keeping the prosecutor’s workflow at the center.
Rapid Prototyping and Iteration
We developed a robust end-to-end prototype that visualized the complete user experience. Through multiple iterations and refinements, we crafted a user-friendly interface that simplified complex workflows while highlighting opportunities for AI assistance at every step.
We developed a robust end-to-end prototype that visualized the complete user experience. Through multiple iterations and refinements, we crafted a user-friendly interface that simplified complex workflows while highlighting opportunities for AI assistance at every step.
Technical Foundation and Brand Identity
Beyond the user experience, we built out a comprehensive development backlog and technical estimate to guide the future build phase. We also created Paradigm’s brand identity, complete with logos, style guidelines, and marketing materials to support fundraising.
Beyond the user experience, we built out a comprehensive development backlog and technical estimate to guide the future build phase. We also created Paradigm’s brand identity, complete with logos, style guidelines, and marketing materials to support fundraising.Key Results
The Arcweb team delivered a complete, high-fidelity prototype that showcased the end-to-end product vision and empowered Paradigm with a tangible blueprint for bringing their system to market.
The prototype and supporting materials equipped Paradigm with everything they needed to enter the fundraising phase with confidence, demonstrating both the vision and viability of their innovative platform.
A platform vision to revolutionize criminal prosecution
- Visualized the Complete Platform: Bringing Paradigm’s vision to life with an approachable, human-centered interface.
- Prioritized Fair Outcomes: Designed workflows that encourage alternatives to incarceration when appropriate, potentially saving jurisdictions millions in the long term.
- Leveraged AI Capabilities: Identified opportunities for intelligent assistance throughout the prosecutorial process, such as streamlined intake processes, case summaries, and intelligent insights based on hard facts that prosecutors might otherwise miss.
- Created a Roadmap for Development: Provided a detailed backlog and technical specifications for the build phase
- Established Brand Identity: Built a foundational brand system to inform both product design and go-to-market materials
A focus on impactful features
- Intuitive Dashboard: Personalized view of case priorities, upcoming deadlines, and tasks
- Case Timeline Visualization: Chronological display of all case activities and events
- Smart Tagging System: AI-assisted categorization of defendants, cases, and evidence
- Integrated Diversion Framework: Infrastructure that tracks diversion programs and progress
- Evidence Management: Comprehensive organization and sharing of all case evidence
- Analytics & Impact Metrics: Data visualization of efficiency improvements and justice outcomes
Technology & Expertise Applied
- User Experience Design
- User Interface Design
- Design Systems
- Prototype Development
- AI Integration Strategy
- Technical Architecture
- Brand Identity Development
Key Results
The Arcweb team delivered a complete, high-fidelity prototype that showcased the end-to-end product vision and empowered Paradigm with a tangible blueprint for bringing their system to market.
The prototype and supporting materials equipped Paradigm with everything they needed to enter the fundraising phase with confidence, demonstrating both the vision and viability of their innovative platform.
- Visualized the Complete Platform: Bringing Paradigm’s vision to life with an approachable, human-centered interface.
- Prioritized Fair Outcomes: Designed workflows that encourage alternatives to incarceration when appropriate, potentially saving jurisdictions millions in the long term.
- Leveraged AI Capabilities: Identified opportunities for intelligent assistance throughout the prosecutorial process, such as streamlined intake processes, case summaries, and intelligent insights based on hard facts that prosecutors might otherwise miss.
- Created a Roadmap for Development: Provided a detailed backlog and technical specifications for the build phase
- Established Brand Identity: Built a foundational brand system to inform both product design and go-to-market materials
- Intuitive Dashboard: Personalized view of case priorities, upcoming deadlines, and tasks
- Case Timeline Visualization: Chronological display of all case activities and events
- Smart Tagging System: AI-assisted categorization of defendants, cases, and evidence
- Integrated Diversion Framework: Infrastructure that tracks diversion programs and progress
- Evidence Management: Comprehensive organization and sharing of all case evidence
- Analytics & Impact Metrics: Data visualization of efficiency improvements and justice outcomes
- User Experience Design
- User Interface Design
- Design Systems
- Prototype Development
- AI Integration Strategy
- Technical Architecture
- Brand Identity Development
What Our Clients Are Saying
What Our Clients Are Saying
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